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Dongle Support Page (1)  

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12 questions found in this category:
How is registering with a Dongle different than registering with a Product Serial Number?
It’s different in several ways. First, whenever you register with a Product Serial Number, the Bytescribe software on your computer contacts our registration server to complete the registration.  If that contact ......
Not Rated Last Update: 2008-08-25 Views: 13
I have Windows Vista, and the Dongle isn't working. What can I do?
Most likely, the Dongle drivers you have are out of date. To work properly with Windows Vista, you will need the most recent version of these drivers. These new Dongle ......
Not Rated Last Update: 2008-07-16 Views: 6
I’ve lost my Dongle. Can I get a replacement?
Because the Dongle is the license, the only way to receive a new Dongle is to purchase a new license and Dongle....
Not Rated Last Update: 2008-07-16 Views: 4
I don’t have any open USB slots on my computer. Can I still use the Dongle?
The Dongle must remain inserted into a USB slot on your computer in order for the software to remain registered. If all of your USB slots are being used, there ......
Not Rated Last Update: 2008-07-16 Views: 3
How do I use the software on more than one computer using the Dongle?
To use your software on more than one computer (for example, a desktop at the office and a laptop while traveling), just install the Dongle drivers and the software on ......
Not Rated Last Update: 2008-07-16 Views: 8
I have the Dongle inserted, but my software is still asking me to register. What do I do?
First, make sure that the Dongle drivers have been installed properly: 1. Make sure that the Dongle is not inserted into the computer. 2. Install the Dongle drivers from the ......
Not Rated Last Update: 2008-07-16 Views: 18
How do I register my software using the Dongle?
To register using the Dongle, you need to install the drivers and the Dongle. 1. Make sure that the Dongle is not inserted into the computer. 2. Install the Dongle ......
Not Rated Last Update: 2008-07-16 Views: 12
If I have a Dongle, can I use a Product Serial Number to register?
The Product Serial Number that is issued with a Dongle purchase cannot be used to register your software. It is for support purposes only, and has been disabled for registration....
Not Rated Last Update: 2008-07-16 Views: 5
If I already have a license of Bytescribe software, can I purchase a Dongle separately?
Dongles can be purchased only with a new software license or with the purchase of a renewal license. Dongles are not sold separately from software licenses....
Not Rated Last Update: 2008-07-16 Views: 21
How do I get a Dongle?
You can purchase a Dongle whenever you purchase or renew a software license, either from our online store or by calling Bytescribe at 408-987-5628. Some packages include a Dongle, for others ......
Not Rated Last Update: 2008-07-16 Views: 8
Can I purchase more than one Dongle for the same license?
Because the Dongle is the license, only one Dongle can be received for each license purchased. To get two or more Dongles, you will need to purchase two or more licenses. ......
Not Rated Last Update: 2008-07-16 Views: 5
What is a Dongle and what does it do?
A USB Dongle (or just Dongle) is a small plastic piece that plugs into a USB slot on your computer. The Dongle contains registration information for your Bytescribe software. As ......
Not Rated Last Update: 2008-07-16 Views: 18