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WavPlayer (32)DocShuttle (26)Orator (31)
SwiftText (1)Registration (13)Dongles (13)
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Top 5 Articles
Can WavPlayer play .msv and .dvf files created by Sony handheld recorders?
The WavPlayer can play Sony .msv and .dvf files but a free \"Plug-in\" is required.  The plug-in can be downloaded from Sony\'s web site or by clicking here.  You do not ......
Not Rated Last Update: 2008-07-15 Views: 73
In Windows Vista, I'm getting error messages about not being able to see, access, or make changes to files. How do I fix that?
There is a Windows Vista setting called User Account Control (UAC) that causes problems in DocShuttle. UAC causes files to be hidden in some remote folders where DocShuttle can\'t see them ......
Not Rated Last Update: 2008-07-15 Views: 66
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2010-02-05 Views: 62
I receive an error when I first open my WavPlayer. What do I do?
If you are receiving an \"OLE Error\", \"Element Not Found\", \"Active Movie Error\", or \"amovie.ocx Error\", it means that some component of Windows media is not correctly installed or registered, or ......
Not Rated Last Update: 2008-07-15 Views: 57
I'm getting a Floating Point error when playing files in the WavPlayer.
The Bytescribe WavPlayer uses parts of Windows Media Player to play certain files. If an error message or some other message is appearing in Windows Media Player, then this can ......
Not Rated Last Update: 2008-07-22 Views: 55
Last 5 Articles
What is the pricing for WebShuttle Premium? What are the setup costs? What are the ongoing costs?
Full WebShuttle pricing can be found on our website here: http://www.bytescribe.com/index.php?id=39. Setup costs are $10 per call-in ID. Ongoing costs are $10 per month, per web login. This includes one ......
Not Rated Last Update: 2010-03-08 Views: 2
My Orator is creating files with duplicate job numbers. What would cause that?
The Orator system should create unique job numbers for each new recorded voice file.  The job number appears on the file name.  The format of the job number is a date ......
Not Rated Last Update: 2010-03-05 Views: 7
The Olympus DS-5000 recorders record in .ds2 format. Can they also record in .dss format?
Yes, the DS-5000 recorders can be configured to record in .dss format.  This must configured through the DSS Player Pro software.  Select \"Tools | Options\" from the DSS Player software, then ......
Not Rated Last Update: 2010-03-03 Views: 1
The UserList window does not appear or it causes an error when opening from the main Orator window.
The UserList window has a Print Preview window that cannot load properly with some video drivers.  Try downloading and installing a custom version of this \"UserList.exe\" program that does not have ......
Not Rated Last Update: 2010-02-26 Views: 1
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2010-02-05 Views: 62