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WavPlayer (33)DocShuttle (29)Orator (31)
SwiftText (1)Registration (13)Dongles (13)
WebShuttle (11)eShuttle (10)Export Utility (9)
Handheld Recorders (5)Shipping (4)Interfaces (1)
 
Top 5 Articles
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2010-02-05 Views: 97
Can WavPlayer play .msv and .dvf files created by Sony handheld recorders?
The WavPlayer can play Sony .msv and .dvf files but a free \"Plug-in\" is required.  The plug-in can be downloaded from Sony\'s web site or by clicking here.  You do not ......
Not Rated Last Update: 2008-07-15 Views: 87
I'm getting a Floating Point error when playing files in the WavPlayer.
The Bytescribe WavPlayer uses parts of Windows Media Player to play certain files. If an error message or some other message is appearing in Windows Media Player, then this can ......
Not Rated Last Update: 2008-07-22 Views: 83
In Windows Vista, I'm getting error messages about not being able to see, access, or make changes to files. How do I fix that?
There is a Windows Vista setting called User Account Control (UAC) that causes problems in DocShuttle. UAC causes files to be hidden in some remote folders where DocShuttle can\'t see them ......
Not Rated Last Update: 2008-07-15 Views: 70
I receive an error when I first open my WavPlayer. What do I do?
If you are receiving an \"OLE Error\", \"Element Not Found\", \"Active Movie Error\", or \"amovie.ocx Error\", it means that some component of Windows media is not correctly installed or registered, or ......
Not Rated Last Update: 2008-07-15 Views: 69
Last 5 Articles
When someone using DocShuttle Dictator or DocShuttle Administrator downloads documents created in Word 2007/2010, they have problems viewing or printing the documents.
If someone is receiving documents into DocShuttle who has Word 97-2003, they should first download the Office Compatibility Pack from Microsoft.  The person typing the documents in DocShuttle Transcriptionists should check ......
Not Rated Last Update: 2010-07-14 Views: 10
Can the Olympus DS-2400 recorder record in .dss format?
By default, the Olympus DS-2400 recorder records in a new .ds2 format.  By replacing the firmware on the recorder, it can be configured to record in .dss format.  Below are the steps: ......
Not Rated Last Update: 2010-05-18 Views: 2
How do I configure the Bytescribe Export Utility and DocShuttle Administrator Version 6 to work with my Orator Dictation System?
1.  Create a folder on the computer running Export Utility and DocShuttle called \"C:\\Convert\\Tsp\".  (This was the default folder in DocShuttle Version 5) 2.  Change the \"Root data folder\" in ......
Not Rated Last Update: 2010-05-05 Views: 1
How do I import from multiple recorders into Docshuttle Dictator software?
There are two methods from importing from multiple recorders.  If you are using Olympus recorders, you can use method 1 below: Method 1:  Use the \"Use Olympus File header information\" checkbox1.  ......
Not Rated Last Update: 2010-05-03 Views: 2
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2010-04-28 Views: 16