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WavPlayer Support Page (1)  

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32 questions found in this category:
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2010-04-28 Views: 16
After uninstalling DocShuttle software, I can't play certain .wav files with my WavPlayer.
Uninstalling DocShuttle software may remove some components including the TrueSpeech codec necessary to play certain .wav files.  To play .wav files that require this codec, you may download and install this ......
Not Rated Last Update: 2009-10-20 Views: 2
I am having problems making WavPlayer the default play for my file types.
For Windows XP: First, try setting the WavPlayer as the default player for the file types you are trying to play.  In the WavPlayer, click on the Options menu, select Settings, ......
Not Rated Last Update: 2009-08-07 Views: 5
Can WavPlayer be the default media player on my computer?
Yes.  WavPlayer can automatically be configured to be the default player for any of the sound formats including *.wav, *.dss, *.mp3 and *.vox and many others.  Select Options | Settings from the ......
Not Rated Last Update: 2009-08-07 Views: 35
I am having trouble playing files or using speed control in my WavPlayer. What can I do?
The Bytescribe WavPlayer uses components of Windows MediaPlayer to play files.  If there is a problem with Windows MediaPlayer or if Windows MediaPlayer does not support some functions for certain file ......
Not Rated Last Update: 2009-06-30 Views: 39
I'm using Windows Vista, and I can't play some kinds of .wav files.
Most likely, the kinds of files you\'re trying to play are called TrueSpeech .wav files.  They use the DSP Group TrueSpeech codec, which is missing in Windows Vista (this codec used ......
Not Rated Last Update: 2008-08-08 Views: 33
How do I download the WavPlayer software?
You can download WavPlayer software from our website for any number of reasons: For a demo As an upgrade Because you\'ve lost the CD Because you selected not to have a CD ......
Not Rated Last Update: 2008-08-08 Views: 8
Troubleshooting the WavPlayer
Refer to the section below if you are having trouble with your WavPlayer. The foot pedal does not work. If the WavPlayer is able to play files by clicking the buttons ......
●●●●● Last Update: 2008-07-24 Views: 35
DocShuttle Express Transcription Software
DocShuttle Express is a transcription software program designed to manage voice files and text documents.  DocShuttle Express works together with the Bytescribe WavPlayer and Microsoft Word to create a complete transcription ......
Not Rated Last Update: 2008-07-24 Views: 11
WavPlayer Configuration
CUSTOM SETTINGS The Options | Settings menu option displays the Settings window shown below.  The General tab contains settings that enable the use of hot keys and set WavPlayer preferences.  The ......
Not Rated Last Update: 2008-07-24 Views: 21
WavPlayer Installation Instructions
GENERAL OVERVIEW WavPlayer by Bytescribe Development Company is a program that allows the user to listen to standard Windows sound files while controlling them with a foot pedal.  A transcriptionist ......
Not Rated Last Update: 2008-07-24 Views: 55
Installing New CODECs for Wave Files
A CODEC (COder/DECoder) is a software driver used by Windows to enable wave files to be played though a computer sound card.  Codecs are used by programs such as Windows ......
Not Rated Last Update: 2008-07-24 Views: 52
Troubleshooting USB Port Problems for Windows 98
All USB drivers are included in Win98 but it is the responsibility of the Original Equipment Manufacturer (OEM) to have them pre-installed and working.  You may need to contact your computers ......
Not Rated Last Update: 2008-07-24 Views: 11
Troubleshooting Serial (COM) Port Problems
If the foot pedal of the WavPlayer does not respond, this may indicate a serial (COM) port problem. While most computers have a free serial (COM) port, the port is not ......
Not Rated Last Update: 2008-07-24 Views: 14
Errors in File Length when Playing DSS Files
There is a know issue with WavPlayer 5.0 or later misreporting the length of .dss files after upgrading to Windows MediaPlayer 10.  There are two work-around solutions. Issue:  Users running WavPlayer ......
Not Rated Last Update: 2008-07-24 Views: 27
I'm getting a Floating Point error when playing files in the WavPlayer.
The Bytescribe WavPlayer uses parts of Windows Media Player to play certain files. If an error message or some other message is appearing in Windows Media Player, then this can ......
Not Rated Last Update: 2008-07-22 Views: 83
I already have a footpedal. Is it compatible with the WavPlayer?
Even though two foot pedals may look similar, they may have different components. To check and see if your footpedal is supported by the WavPlayer software, please flip the footpedal ......
Not Rated Last Update: 2008-07-22 Views: 14
Can WavPlayer play .sri files created by the Voice It handheld recorder?
Files created by the Voice It recorder (.sri files) must first be converted to .wav file format before they can be played with the WavPlayer.  A free utility exists from the ......
Not Rated Last Update: 2008-07-18 Views: 25
In Windows Vista, I'm getting error messages about not being able to see, access, or make changes to files. How do I fix that?
There is a Windows Vista setting called User Account Control (UAC) that causes problems in DocShuttle. UAC causes files to be hidden in some remote folders where DocShuttle can\'t see them ......
Not Rated Last Update: 2008-07-15 Views: 70
What file formats will DocShuttle support?
DocShuttle will manage *.wav, *.vox, *.dss, *.mp3, *.msv, and *.dvf files on an FTP site.  Other extensions can be added to the program settings for support of other file types....
Not Rated Last Update: 2008-07-15 Views: 12
Can I play .vob files from a video DVD?
Playing .vob files requires your computer to have a DVD decoder and WavPlayer version 6.0.4 or later (select \"Help | Check for Updates\" from the WavPlayer menu to get the latest ......
Not Rated Last Update: 2008-07-15 Views: 20
Can I change my 9-pin port serial foot pedal to a USB port pedal using an adapter?
Bytescribe cannot guarantee that a serial foot pedal will work with a USB adapter. Drivers need to be installed first and not all adapters come with the drivers. If drivers came ......
Not Rated Last Update: 2008-07-15 Views: 12
I am trying to play .vox files, but they sound distorted.
The proper format may not be correctly set.  Click the Format menu option and select the proper format for your file.   ...
Not Rated Last Update: 2008-07-15 Views: 7
Whey I try to play certain files with my WavPlayer, "Error" appears and the files won't play.
If you try to play a particular file and the word \"Error\" appears in the bottom left corner of WavPlayer and the file won\'t play, it may mean that the file ......
Not Rated Last Update: 2008-07-15 Views: 41
I receive an error when I first open my WavPlayer. What do I do?
If you are receiving an \"OLE Error\", \"Element Not Found\", \"Active Movie Error\", or \"amovie.ocx Error\", it means that some component of Windows media is not correctly installed or registered, or ......
Not Rated Last Update: 2008-07-15 Views: 69
Can WavPlayer play .wav files created by Dictaphone or DVI (Rhetorex) systems?
Dictaphone and DVI systems create .wav files which require a special CODEC before they can be played by WavPlayer.  Click on the following links to download Dictaphone or DVI (Rhetorex) codecs.  ......
Not Rated Last Update: 2008-07-15 Views: 32
Can WavPlayer play .msv and .dvf files created by Sony handheld recorders?
The WavPlayer can play Sony .msv and .dvf files but a free \"Plug-in\" is required.  The plug-in can be downloaded from Sony\'s web site or by clicking here.  You do not ......
Not Rated Last Update: 2008-07-15 Views: 87
What are the minimum computer requirements necessary for WavPlayer?
For the serial port version of WavPlayer, you can be running Windows 95/98/ME/NT/2000/XP and have an available serial port on your computer.  For the USB port version of WavPlayer, you can ......
Not Rated Last Update: 2008-07-15 Views: 7
How quickly will I receive the WavPlayer once I place my order?
All orders are shipped via FedEx.  All domestic in-stock orders received and processed by 3:00 PM will be shipped out same business day.  Otherwise, orders are shipped out on the next ......
Not Rated Last Update: 2008-07-15 Views: 2
Is WavPlayer compatible with Microsoft Word and WordPerfect?
Yes.  WavPlayer will work with any standard word processor running in Windows.  A transcriptionist can control the play, pause, rewind and fast forward functions with a foot pedal while typing in ......
Not Rated Last Update: 2008-07-15 Views: 22
Should I order the Serial Port or USB Port version of the WavPlayer?
USB (Universal Serial Bus) ports are available on most newer computers and generally have fewer compatibility problems than serial ports.  USB ports are supported on Windows 98/ME/2000/XP.  They are not supported ......
Not Rated Last Update: 2008-07-15 Views: 38
Will WavPlayer run on a Mac?
The WavPlayer software is written for use in Windows, and is not officially supported on Mac computers or with the Mac OS. However, some customers with Intel-based Macs have reported successful ......
Not Rated Last Update: 2008-07-15 Views: 32